We will continue to run the SENDIAS service to support you with any queries related to Special Educational Needs and Disabilities. This will also apply if your child’s school closes. In line with government advice we have now the following changes to services:



Appointments will now be carried out over the telephone, and we will also continue to advise and support you using email and social media. This means that we will not be holding appointments and meetings at Markfield or in the community.


Helpline  020 8802 2611

There are no changes to the helpline, please ring us during the times below.  If the phone is engaged when you call it means we are speaking with another caller, so please leave a short message with your name and contact number and we will call you back.


Helpline times  (in term-times)

Mondays         9:30am to 1pm

Wednesday    3.30pm to 7pm

Thursday         2.30pm to 6pm


Email:   familyadmin@markfield.org.uk


School meetings and meetings with professionals

We will discuss school meetings with you and we will provide you with pre and post meeting advice over the phone if due to limited resources we are unable to attend a school or professionals meeting with you.


Keeping in touch

We will contact you to follow-up on queries and talk with you about the advice and support needed.

We apologise if there are any delays in getting back to you which may be due to staff shortages.

Thank you in advance for your patience and understanding